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Service or replace your HP product if you completed all preceding steps. Product sold without warranty: How does HP install software and gather data? The list of recommended drivers for your product has not changed since the last time you visited this page. HP Download and Install Assistant makes it easy to download and install your photosmarg.
HP Photosmart Premium Fax All-in-One Printer series – C User Guides | HP® Customer Support
Load paper in the tray. The Virtual Agent serkes-c309 currently unavailable. Align the printer from the control panel Press the Setup button on the printer control panel.
See your browser’s documentation for specific instructions.
HP Photosmart Premium All-in-One Printer series – C309
When one of the solutions resolves the issue, there is no need to continue troubleshooting. Check the cartridges Follow these steps in the order given to make sure that the cartridges operate correctly.
When the prfmium is complete, the printer prints an alignment page and displays a message that indicates the alignment status. If your alignment page looks like the exampleyou do not need to continue troubleshooting. This could take up to 3 minutes, depending on your computer and connection speed.
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HP Photosmart Premium Fax All-in-One Printer series – C
Follow these steps in the order presented to check the ink levels in the cartridges. Please try again shortly. If your alignment page does not look like the examplecontinue to the next solution.
Product sold by third party: Check the ink levels Empty or nearly empty cartridges can cause alignment failures.
Please return all-inone the product information page and verify the numbers provided or try again later. Grasp the access handles on the sides of the printer to open the cartridge door.
Close the cartridge access door. Solution and Diagnostic Data Collection.
Display estimated ink levels on the control panel On the printer control panel, press the Setup button. If the printer has a refilled or remanufactured cartridge, or a cartridge previously used in another printer, the ink level indicators display inaccurate or missing information.
HP Photosmart Premium Fax All-in-One Printer series – C309
Any warranty support needed would be completed by the third party that sold the product. Click here for complete instructions for Replacing the Printhead Assembly. The list of all available drivers for your product is shown above. If the error message remains on the control panel display, press the OK button to clear it. Please make a different selection, or visit the product homepage.